SKA Home Appliances Terms and Conditions

Service Scope:
SKA Home Appliances provides professional maintenance and repair services to residential and commercial customers.
Our services include installation, routine maintenance, troubleshooting, repairs, and part replacements.

Service Appointment:
– Customers can schedule service appointments through our website, mobile app, or by contacting our customer service team.
– We strive to accommodate appointment requests promptly, subject to availability.

Service Fees:
– Service fees for maintenance, repairs, and installations are determined based on the scope of work required.
– Detailed pricing information is provided upfront to customers before service commencement.

Service Warranty:
– We offer a warranty on our repair services, covering parts and labor for a specified period.
– Warranty terms may vary depending on the type of service provided and are communicated to customers beforehand.

Customer Responsibilities:
– Customers are responsible for providing accurate information about their appliances and any existing issues.
– Access to the appliances and related equipment must be provided to our service technicians during scheduled appointments.

Service Quality:
– SKA Home Appliances is committed to delivering high-quality home appliance services using industry best practices and skilled technicians.
– We strive to ensure customer satisfaction by addressing service concerns promptly and professionally.

Liability Disclaimer:
– While we take utmost care in servicing home appliances, SKA Home Appliances is not liable for any damages caused by pre-existing issues, misuse, or negligence.
– Customers are encouraged to report any concerns regarding service quality or damages immediately for resolution.

Cancellation an Rescheduling:
– Customers may cancel or reschedule service appointments within a reasonable timeframe, subject to our cancellation policy.
– Late cancellations or no-show appointments may be subject to cancellation fees.

Confidentiality:
– SKA Home Appliances respects customer privacy and ensures that any personal information shared during service appointments is kept confidential.

Governing Law:
These terms and conditions are governed by applicable laws, and any disputes shall be resolved through arbitration or mediation.